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FAQs

Bonback

FAQs


How to order?

Order online from www.bonback.com

1. Select the product by clicking "Add to Cart "/ If you wish to order more product clicking "Continue Shopping".

2. Click "View Shopping Cart" to confirm the order.

3. Confirm the order by clicking "Proceed to Check Out", and complete your personal detalis and choose your shipping method. 

4. Click "Next" for choosing payment method. 

5. Once your order is confirmed, you will receive a confirmation e-mail.  

6. After you made a payment to our bank account, please inform us the payment by click the "Order Tracking" 

7. Click "Inform payment" button and completing your payment details.  

8. After we have checked your order and payment slip, we will process shipping the product immediately.     
                   

Order via e-mail : bonback@bonback.com , bonback@gmail.com. Please give us your full name, delivery address, phone no. and email address. We will contact you immediately.

Order via telephone : +66(0)2-3151077-9 or Fax +66 (0) 2 315 1078


Delivery conditions

• Bangkok and suburban area : Order over 10,000 THB we will provide you with FREE delivery. Order lower than 10,000 THB (after promotion) will be delivered by Thailand Post  or carrier company, and charged as it services rate. Besides, customer can pick up at our Factory.

• Up country and International : Your order will be delivered by carrier company or Thailand Post (Customer can request your carrier company) and charged as it services rate. Besides, customer can pick up at our Factory.


Payment

Please transfer your purchase to our bank account : KASIKORNBANK Public Company Limited (SWIFTCODE : KASITHBK) , saving account no. 017-3-24439-8, account name BONBACK CO.,LTD.


After you made a payment to our bank account, please tell us by click the "notify payment" button and completing your details or by telephone: +66(0)23151077-9, or by e-mail bonback@bonback.com , bonback@gmail.com. We will confirm your delivery process immediately.